Privacy Policy
Effective date: 2026-07-13 FreshThread and its affiliates (we, us, our) care about protecting your privacy. This Privacy Policy explains how we collect, store, use, and handle information you give us or that we collect when you use our websites, including freshthread.co (the Sites), or any of our services on digital platforms (collectively, the Service). Keep in mind that this Policy only covers information collected by us through the Service itself. We're not responsible for what third parties do with your data, what's on their sites, or what they offer. Links to other sites don't mean we sponsor or are affiliated with them. By using the Service, you're agreeing to this Policy and how we handle your data. If you don't agree, don't use the Service.
Information Collection and Use
We collect information to provide you with our Services, make improvements, and run internal research and reports.
Our Website
When you browse FreshThread, we automatically log your operating system, IP address, when you visited, your browser type and language, and where you came from. We use this to track how you use the Service and spot patterns.
Community Spaces
We sometimes let you post to message boards, chat rooms, or forums on our apps and social channels. Anyone visiting these spaces can read what you post. Your username and profile info will be visible to all users and viewers. You're sharing this at your own risk, and we can't guarantee its security. We don't regularly monitor forums or endorse them. You accept that we're not responsible for what's posted or how accurate it is. We can remove content or restrict access whenever we want.
Digital Platforms
On our digital platform services, we collect anonymous stats like device type, OS version, and usage by region. This data is combined and not tied to individual users. It helps us focus improvements where they matter most. We don't store your location, files, or anything else you enter in our software.
Third-Party Integration
We don't collect your login info or other data when you connect through third-party platforms.
Customer Support
When you email our support team, we keep your address and may use it to follow up about your experience or send you company updates.
Analytics Services
We use analytics tools from providers like Google Analytics. They use cookies, APIs, and SDKs to collect and analyze user data for us. They might see your device ID, language settings, location info, and IP address. This data is anonymous and combined before we look at it. You can adjust your analytics settings in your browser. Google Analytics tracking can be controlled through browser tools on their support page.
Advertising
You might see us advertised on other platforms. When you click and start using our service, you become a user. To track if the ad worked, we may share a device identifier with the advertiser.
Information Sharing
We don't share your personal data unless you approve it or the situations below apply. Other companies work for us on things like data analysis and managing messages. They may access your info while doing their job. We release information when the law requires it or when we need to enforce our rights, protect safety, or prevent fraud. This includes sharing with other organizations for fraud protection. We do share aggregate or anonymous information with partners, sponsors, and other third parties.
Policy Changes
We can change this Policy anytime. When we do, we'll post the updates here and change the date at the top. Changes take effect when posted. Check back regularly to stay current on what we collect and how we use it.
Data Security
We take steps to keep your info safe from unauthorized access, loss, or misuse. We try to secure everything on our systems, but we can't promise absolute safety during transmission or storage. While we work to protect our network, we can't guarantee third parties won't find a way in. We don't warrant that your data won't be compromised by others.
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